If you need to withdraw from class, here are your options:
All Classes (except 1-days and Write-Ins)
For a refund or credit, contact us two business days or more before your class starts. You can either choose to hold a full credit with us good for one year on other Gotham classes OR you can opt for a refund less a $25 administrative fee and your $25 registration fee ($50 total).
If you need to withdraw after your class has started (or one business day before it starts), you won’t receive a refund, but you’re welcome to a Gotham credit less the price of Week 1 and your $25 registration fee, but we need to hear from you two business days or more before Week 2 meets for that to happen. After that point, no credits are available.
1-day Intensives
You may reschedule a 1-day Intensive one time, if you notify us before the class begins.
If you notify us two business days or more before your class begins, rescheduling is free. If you notify us less than two business days before your class begins, there is a $25 rescheduling fee. If you don’t notify us until after your class begins, we cannot reschedule you.
You may get a refund (minus a $50 fee) if you notify us two business days or more before your class begins.
You may notify us at 212-974-8377.
Write-Ins
If you withdraw two hours or more before it begins, you’re welcome to a full credit good for one year toward another Write-In. No refunds are available. If you simply don’t show up and don’t notify us in advance, you forfeit your money.
One-on-One Services
Private Classes
For a refund or credit, contact us two business days or more before your class starts. You can either choose to hold a full credit with us good for one year on other Gotham classes OR you can opt for a refund less a $25 administrative fee and your $25 registration fee ($50 total).
If you need to withdraw after your class has started (or one business day before it starts), you won’t receive a refund, but you’re welcome to a Gotham credit less the price of Week 1 and your $25 registration fee, but we need to hear from you two business days or more before Week 2 meets for that to happen. After that point, no credits are available.
Mentorships
For a refund, contact us before any hours are used. The refund will be for the total cost of the mentorship, less a $200 penalty, which covers administrative costs plus money paid to the mentor. Once you've used any time with your mentor, no refunds available.
For a credit, contact us within one week of the start of your mentorship. The start is marked by using a half-hour of time with your mentor . Once that first half-hour occurs, the clock starts and you have one week to drop the mentorship for a credit. The credit will be less the number of hours you have used and Gotham keeps a $150 penalty, which covers administrative costs plus money paid to the mentor.
Doctoring
No credits or refunds available.
Contact Info
Email: [email protected]
Phone: 212-974-8377
Classes purchased through CourseHorse
If you purchased through CourseHorse, then our Refund/Cancellation policy applies to your purchase, but CourseHorse will issue the refund. Please contact CourseHorse here to request your refund.
If we cancel a class that you purchased through CourseHorse, you will receive a full refund or credit. If you prefer a refund, we will notify CourseHorse that you are due a refund, but you can also contact CourseHorse here with any questions.
A few more things
- Simply not attending class or notifying the instructor does not mean you've officially withdrawn.
- Credits are valid for one year and cannot be changed into refunds down the road.
- Some exceptions are made on a case-by-case basis for medical emergencies with a doctor's note.
- Refunds take up to six weeks to process.
Please understand, we can't issue a refund after classes have started, even if you miss your first class. Similarly, we can't offer you a credit one day before your second class or after that. We understand that other obligations get in the way of attending class, but these policies allow us to get other interested writers into class early enough to have a good experience, and this allows us to offer our classes at a reasonable price.
